Shipping & Returns

Shipping

I'm currently only offering shipping within Canada. All shipping costs are calculated at checkout. Orders will be shipped by Canada Post.

If you're in the Edmonton area you can opt to pick up your order instead of having it shipped. Once your order is ready to go I will contact you via e-mail with pick-up instructions and to book a pick-up window. 

Returns

All items are non-refundable unless they are damaged during shipping. If that's the case, e-mail emilyhovenceramics@gmail.com and we'll sort out a refund or replacement.